Privacy Policy

1. Data collected

We collect the following categories of data:

• Account data: name, email address, password (hashed), registration date.
• Usage data: uploaded and translated SRT files, temporarily uploaded video files, translation history.
• Technical data: IP address, browser type, operating system (collected automatically through server logs).
• Payment data: PayPal transactions are processed exclusively by PayPal. We do not store credit card data.

We do not collect sensitive data (medical data, ethnicity, religion, biometric data).

2. Use of data

Collected data is used exclusively for:

• Providing subtitle translation, extraction and transcription services.
• Account management and platform authentication.
• Processing PayPal payments and managing credits.
• Sending transactional emails (password recovery, payment confirmation).
• Service improvement and resolving technical issues.

We do not sell, rent or commercialize your data to third parties.

3. Storage & security

• Account data is stored in MySQL database on our servers, protected by encrypted connections (SSL/TLS).
• Passwords are stored exclusively as hashes (bcrypt) — we cannot access your password in plain text.
• Uploaded video files are automatically deleted immediately after subtitle extraction.
• SRT files are automatically deleted after a maximum of 24 hours.
• Translation history keeps a maximum of 10 records per user.
• Server logs are kept for a maximum of 30 days.

4. Cookies

We use a minimum number of cookies, necessary for service operation:

• PHPSESSID — PHP session, required for authentication. Expires when browser closes or after 24 hours.
• remember_token — optional "Remember me" cookie, active 30 days if checked at login.
• site_lang — language preference (ro/en), active 1 year.

We do not use tracking, advertising or third-party analytics cookies (Google Analytics, Facebook Pixel etc.).

5. Third-party services

• OpenAI — subtitle text is sent to OpenAI API for translation. OpenAI processes data according to their own privacy policy. We do not send personal data (name, email) to OpenAI.
• PayPal — payments are processed by PayPal. We only receive transaction confirmation and amount. Card data remains exclusively with PayPal.
• Google Fonts — fonts are loaded from Google servers. Google may collect your IP address in this process.

6. Your rights

Under GDPR (if you are from the EU) and applicable legislation, you have the right to:

• Access — to request a copy of the personal data we hold about you.
• Rectification — to correct inaccurate or incomplete data.
• Erasure — to request deletion of your account and all associated data.
• Portability — to receive your data in a structured, machine-readable format.
• Objection — to object to data processing for marketing purposes (we do not do direct marketing).

To exercise these rights, contact us through the Contact page. We respond within 30 days.

7. Minors

The service is intended for persons aged 16 years or older. We do not knowingly collect data from persons below this age. If you discover that a minor has created an account, contact us for immediate data deletion.

8. Policy changes

We may update this policy periodically. Significant changes will be communicated via email or site notification. The last update date is displayed in the header of this page.

Continued use of the service after modifications are published constitutes acceptance of them.

9. Contact

For any questions regarding this policy or for exercising your rights: